Email: A Few Definitions
by Deborah Healey
- Mailer/email software/mail client
- These three terms refer to the same thing-- the email program
you are using. There is a distinction between these, however, and
the "mail server" (q.v.).
- Mail server
- This is the computer that runs the mail program and actually
sends and receives your mail, then puts it into your mailbox.
- Also known as the "To:" person.
- Like in a letter, the carbon copy-- a copy of your message
will go to this person, as well. All mail programs have a cc
- This is a "blind cc," which means that the original addressee
will not know that a copy of your message is going to this person.
Think carefully when you use this option. In some cases, it is like
talking behind someone's back. It is also often used to send a
message to a group of people where you do not want them to know each
other's email address. Spam (see below) uses this option frequently.
- The topic of your message -- always try to remember to include
a subject. Some mailing lists won't let you post a message without
a subject, and some mail programs are intelligent enough to remind
you if you try to send a message with no subject.
- What you're trying to say. Depending on the mail program you
use, the message may include unnecessary information at the top
about all the computers your message went through to get to you.
Be sure you delete the extraneous garbage before you reply or
forward a message.
- These are shortcuts that most programs will let you create so
that you don't have to type in the whole address of people you
write to frequently. Nicknames can also be used for a group of
people you write to frequently.
- Address book
- A set of nicknames makes up an address book. This can also be
- To mail a message to someone.
- In Eudora, to gather all the message you're going to send in
order to mail them all at once. This is useful if you pay for your
mail time -- you create all your messages when you're not
connected (online), queue the messages, then go online and send
them all at once.
- To answer a message. You can reply with or without the
original message and reply to all recipients of the original
message (including cc'd people) or just the original sender. In
general, it's a good idea to include at least some of the original
message in a reply so that the sender knows what you are replying
to. The worst kind of message is a reply that just says, "Yes, I
agree" -- by the time the original sender gets your message, he or
she may not remember what you are agreeing to or about! The
original message in most mailers is indicated by > signs at the
beginning of each line.
- To send a message you have received on to someone else. It's
generally polite to tell the original sender that you are
forwarding his or her message. Before you forward someone else's
message to a mailing list, it's necessary to get the original
sender's permission or you risk getting a very angry message! The
From: line in a message that you forward will have your name;
inside the message will be the name of the original sender,
subject, and date sent. It's a good idea to cc: the original
- This is an option in Eudora that does not exist is all
mailers. When you redirect a message, the original sender's name
appears in the From: line, not your name (see Forward for the
difference), and the original message does not appear with >
- To get rid of a message. Many mailers, including Eudora and
Pine, make this a two-step process where you mark a message for
deletion (Pine) or put it into the Trash folder (Eudora), but it's
not actually gone until you quit the program. If you change your
mind, you can Undelete (Pine) or Transfer it from the Trash to
another mailbox (Eudora).
- This is the path a message takes to get to its recipient. Some
mailers will show this; others politely remove it. In Eudora, you
can see it by clicking on the "Blah, Blah" icon in the top line.
The only time you care about the routing is if you're having
trouble sending or receiving a message. Your technical advisor (I
hope you have one!) will be able to look at the routing and figure
out where the message may be going wrong.
- This is when a message comes back to the sender without being
delivered. You usually get a message from the Postmaster entitled
"Undeliverable mail" that tells you about the bounce. If you have
a poor Internet connection and your mail server is often out of
order ("down"), your mail may bounce. Listservs such as TESL-L are
very intolerant of bouncing messages, and will usually cancel your
subscription if they happen too often.
- SLIP, PPP, direct connection
- These are ways you can be connected to the Internet. If you
are dialing into a mail server (in other words, you have a 'dialup
connection'), you are probably using PPP (Point to Point Protocol)
or SLIP (Serial Line Internet Protocol). If you don't need to use
a modem, you have a direct connection. Even a direct connection
may not mean that the mail server sends your mail immediately,
however. It may send and receive mail in a batch at specific times
during the day, and your mail will wait with everyone else's at
your institution to be sent and received.
- Junk mail. It's almost unavoidable. Some programs, such as
SpamAssassin, try to help control spam. As long as people can buy 5
email addresses for $10, though, spam will continue to be a burden on all
- These are little symbols used to express emotion online. The
most common ones are smileys (happy faces) that look like this :)
or this :-) See the Netiquette
Last updated 14 May 2005 by D.Healey,